At Mangala Vivaha ("we", "us", "our"), your privacy and trust are at the heart of everything we do. This Privacy Policy explains what information we collect when you use our matrimonial website and services, how we use and protect it, and the choices you have. By creating a profile or using our services, you agree to the practices described below.
1. Information We Collect
To help you find a suitable life partner, we collect the following types of information:
- Account details — your name, email address, phone number, and password.
- Profile information — date of birth, gender, marital status, height, religion, caste/community, mother tongue, education, profession, income range, location, lifestyle, and a personal description.
- Partner preferences — the criteria you are looking for in a prospective match.
- Horoscope & birth details — date, time, and place of birth, where you choose to provide them for horoscope (Kundli) matching.
- Photographs — profile and gallery photos you upload.
- Family information — details about your family that you choose to share.
- Communications — messages, interests, and inquiries you send through the platform.
- Payment information — if you purchase a paid membership (processed by our payment provider; we do not store full card numbers).
- Usage data — log data, device and browser information, and cookies, collected automatically when you use the site.
2. How We Use Your Information
We use your information to:
- Create and display your matrimonial profile to other members.
- Suggest and enable matches based on your preferences and horoscope compatibility.
- Verify profiles so our community stays genuine and safe (all profiles are admin-verified).
- Facilitate communication between members (interests, messages, contact requests).
- Process membership payments and provide customer support.
- Detect, prevent, and address fraud, abuse, or violations of our Terms of Service.
- Improve our services and send you relevant service updates and notifications.
3. Sensitive Information & Your Consent
Some information you share — such as religion, caste/community, and horoscope (birth) details — may be considered sensitive personal information. You provide this voluntarily and specifically for the purpose of matchmaking, and by submitting it you consent to its use and display for that purpose. You may remove or update this information at any time from your profile settings.
4. How We Share Information
We are a matrimonial service, so sharing certain profile details with other members is essential. We share information as follows:
- With other members — your profile (excluding contact details, unless you choose to share them) is visible to registered members so they can consider you as a match.
- With service providers — trusted vendors who help us operate the platform (e.g., hosting and payment processing), under confidentiality obligations.
- For legal reasons — when required by law, regulation, or valid legal process, or to protect the rights and safety of our members.
- We never sell your personal information to third parties for marketing.
5. Profile Visibility & Your Controls
You control much of what others see. You can edit or hide profile fields, manage your photos, control who can contact you, and deactivate or delete your account at any time from your dashboard settings. Contact information is shared with another member only when you choose to share it or accept their interest.
6. Photographs
Photos you upload are stored on our servers and shown on your profile to other members according to your visibility settings. Please upload only photos of yourself that you have the right to share, and avoid including images of third parties without their consent. When you delete a photo, it is removed from your active profile.
7. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, maintain security, and understand how the site is used. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
8. Data Security
We use reasonable administrative, technical, and physical safeguards — including encrypted connections and access controls — to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please choose a strong password and keep your login details confidential.
9. Data Retention
We keep your information for as long as your account is active or as needed to provide our services. If you delete your account, we remove or anonymize your personal information, except where we must retain certain records to comply with legal obligations, resolve disputes, or enforce our agreements.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Delete your account and associated personal information.
- Withdraw consent or object to certain processing.
- Request a copy of your information in a portable format.
11. Children’s Privacy
Our services are intended only for individuals who are of legal marriageable age and at least 18 years old. We do not knowingly collect information from anyone under 18. If we learn that we have done so, we will delete it.
12. International Users
Mangala Vivaha primarily serves the Indian community in the United States and other countries. If you access our services from outside the country where our servers are located, your information may be transferred to and processed in that country, which may have different data protection laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you. Your continued use of the services after changes take effect means you accept the updated policy.
14. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at support@mangalavivaha.com or call +1 321 332 5820 / +1 407-506-9899.
Questions?
If you have any questions about this page, contact us at support@mangalavivaha.com or call +1 321 332 5820 / +1 407-506-9899.
